Refunds And Returns Policy Overview

We provide refunds and returns within 30 days of the original purchase date. We apologize, but we are unable to provide you with a complete refund or exchange if 30 days have passed since your purchase. To be eligible for a return, your item needs to be unused, in the same state as when you acquired it, and in its authentic packaging.

Additional Non-Returnable Items:

It should be noted that some products cannot be returned. These include combustible liquids or gases, hazardous chemicals, intimate or hygienic goods, and perishable items like food, flowers, newspapers, or magazines. Furthermore, many health and personal care products, gift cards, and digital software are not returnable.
You will need a receipt or other proof of purchase to start a return. Do not return your purchase to the manufacturer.


Partial refunds may be given in some circumstances, such as when the item is obviously worn or if it’s software, video game, book, CD, DVD, VHS tape, cassette tape, or vinyl history that has been extended. If it is not in its original condition due to causes not attributable to our error or if it is returned more than 30 days after delivery.
Refunds will be issued following receipt and inspection of the returned item. You will accept an email notifying you of the approval or rejection of your refund. If approved, the refund will be credited to your original method of payment within a certain timeframe.


If you still need your restitution, please review your bank account and get your credit card provider or bank. For further assistance, you can reach out to us at
Please note that only regular-priced items are eligible for refunds; sale items cannot be refunded. Exchanges are only offered for defective or damaged items. If you need to exchange an item, please email us at and return the item to 953 Yarmouth Way, San Jose, CA 95120.


For gifts, if the item was sent straight to you, you will accept a gift credit upon return. If the item was not designated as a gift or was delivered to the gift giver, the refund will be processed accordingly.

Shipping Returns

Send the item back via mail to 953 Yarmouth Way, San Jose, CA 95120. Shipping fees are not refundable; thus, you will be responsible for paying them. Depending on where you reside, there may be differences in the time it takes for your replaced goods to arrive. We cannot guarantee that returned things will be received, so for more expensive items, consider purchasing shipping insurance or utilizing a trackable delivery service.

Need Help With The Refund And Returns Policy?

If you have any questions or need further assistance regarding our Refunds and Returns Policy, please don’t hesitate to contact us at


There are a lot of scammers on the internet who say they sell medical marijuana and Vapes, but Tetra Hydro Cannabinol House can assure you that we are not one of them. We’ve worked hard for years to build a good image among medical patients, and we strongly support the use of THC products.
Tetra Hydro Cannabinol House understands the needs of people who can’t get their medicine from an approved store for various reasons. We should not have to buy it illegally on the street, so we’ve decided to give medical patients and other qualified customers full access to our site so they can get their medicine safely at any time.
We also make more money being real than we ever would if we were trying to scam people. This is because we have a lot of regular and new customers who buy from us all the time. You can go through some of our website reviews for more confirmation. Shopping with us will make you do the same as well.